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    Art Explosion Publisher Pro 2.0

    Art Explosion Publisher Pro 2.0

    enlarge enlarge     		From: Nova Development Corp
    Category: Software

    Buy New: $114.99



    New (2) from $114.99

    Rating: 2.0 out of 5 stars 2 reviews
    Sales Rank: 10728

    Format: Cd
    Platform: Windows
    Media: CD-ROM
    Operating System: Windows

    UPC: 727298403688
    ASIN: B0012QMNJ2

    Availability: Usually ships in 1-2 business days
    Features:
      • Complete Desktop Publishing: Easy, Powerful & COMPLETE
      • Includes BONUS Full Version of Photo Immpact Pro 11, a $99 Value, Absolutely FREE
      • Includes 3000+ Professionally Designed Templates, 125,000+ Premium Quality Graphics and 750+ Fonts
      • This software is IDEAL for newsletters, brochures, greeing cards, web pages and more!!
      • Import from graphics and word processing programs, and create, import & edit pdf files and more!!
    Editorial Reviews:

    Product Description
    Art Explosion Publisher Pro 2.0 is the fastest, easiest way to create documents with impact. From single-page flyers to multi-page brochures and newsletters, this new version with 150+ new features has all of the powerful tools and readymade templates you need to turn out spectacular publications.

    Customer Reviews:

    1 out of 5 stars WHAT A RIP OFF   September 11, 2008
    Ternece E. Walling (FL USA)
    I ordered this product and was excited at the prospect of receiving what I perceived to be a great value for money DTP program. HOW WRONG COULD I BE?
    When it eventually arrived I attempted to install it on my machine. After inserting Disk 1 the program instructed me to insert Disk 2. I inserted the disk labeled Disk 2 only to get the same message "Insert Disk 2. I eventually ran windows explorer only to discover the disk labeled Disk 2 was actually Disk 3. I then attempted to contact their customer support only to get a recorded message informing me of their business hours being 9-6 Mon to Fri. It was 9 pm EST. Not to be beaten I went to their online customer servvice and sent them an email explaing my problem.

    On the following Monday I received an email instructing me that they would send a replacement disk and it would take up to TEN Days. I emailed back telling them that was unacceptable as it was their error and they should send it priority mail. They replied saying they would IF I PAID. Of course i refused and waited ten days.

    When the replacement disk arrived I once again attempted to install it. Again it failed to work. I contacted their tech support and they sent me a supposed Registry Fix which also didnt work.

    The put me back to customer service who eventually told me they had discontinued this product due to problems with disk 2 and they said they would send me an RMA. I am still waiting for it to arrive.

    THIS PRODUCT IS A RIP OFF AND UNLESS I GET MY MONEY BACK WITHIN 14 DAYS I WILL SUE THEM AND AMAZON.COM CAVEAT EMPTOR -LET THE BURYER BEWARE


    3 out of 5 stars Product Great Service Not   July 12, 2008
    Mark Opeka (Clarks Summit, PA)
    I have used this product in the past and find it has everything that I personally need to produce marketing materials. Someone who is more knowledgable may or may not agree, but I've always gotten compliments from those that I am marketing to. I have since changed jobs and have purchased this item to use at the new company.

    My feeling at this point is that Nova Development is seriousely customer service challenged. I needed this product to produce some materials for an upcoming presentation and had ordered it with plenty of time to spare.
    I was installing it and had a glitch when at the prompt I inserted disc 2. Upon calling tech support and working through the installation they had informed me that the disc was corrupted and they'd send a replacement. The disc arrived about 10 days later (still in plenty of time for my presentation). Well, this disc gave the same results upon inserting it. I worked through the process again with tech support and they informed me that this disc is also corrupt and they'd send me a new one. I asked that they please test the disc first and they said they would. They did, however, refuse to overnight it as they did not have that decision making capability. I asked to be kicked upstairs to have the conversation with a decision maker. You'd think I'd asked them if they thought the moon were really made of cheese. I could sense the dumbfoundedness through the phoneline.

    Now, 2 weeks later I still do not have this disc. I contacted customer service and tech support and they have no record of our conversation concerning the second disc or if it was ever shipped out. I offered to forward them the confimation E-mails that came from them but they did not want me to (???????).

    I have since contacted [...] (the original seller). They informed me to deal only with their tech support as the manufacturers tech support features mostly slackjaws reading from manuals. To this I can certainly attest. I am presently awaiting contact from the sellers tech support team. BTW, the presentation went well but, in my opinion, could have been much splashier and professional.

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