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VirusScan Home 8.0 | 
 enlarge | From: McAfee
Category: Software
List Price: $49.99
Buy Used: $12.99
You Save: $37.00 (74%)
Used (4) from $12.99
Rating:  27 reviews
Sales Rank: 6696
Format: Cd-rom
Platforms: Windows Xp, Windows 98, Windows 2000, Windows Me
Media: CD-ROM
Operating System: Windows XP
Shipping Weight (lbs): 0.4
Dimensions (in): 9.4 x 8 x 1.3
MPN: VSF8EE001RKA
UPC: 731944530369
EAN: 0731944530369
ASIN: B0000CE208
Release Date: September 15, 2003
Availability: Usually ships in 1-2 business days
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| Features:
| • | Protect your PC from viruses, worms, and trojans | | • | Email and instant message scanning | | • | Automatic junk email blocker | | • | Auto scans and cleans your PC | | • | VirusScan automatically checks for virus updates |
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| Accessories:
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| Customer Reviews: Read 22 more reviews...
poor support, extremely difficult to uninstall, October 7, 2004
Rob (Tucson, AZ)
4 out of 6 found this review helpful
I had been using mcafee security suite (VirusScan, Personal fire wall+, Privacy service) that came pre-installed with my Dell computer(free service for 90 days)and was very happy with the product until I tried to renew my subscription. My security index score was lowered because it said my product wasn't up to date, when I tried an update it said I was already running the latest version. I went to the customer support screen and they don't have a phone # or email address listed (nice support!) they only had a form you could fill out to email which I couldn't get to work, FAQ, and live web support. After finally getting the live web support to work I spent about 25 minutes talking to them before their network timed out (there was no connection problem on my end)and I lost the connection. It seems the problem was that I was supposed to uninstall the "trial" versions I was using before the download(even though they were fully up to date and functioning fine). Would it be so hard to let me know this ahead of time? After I lost communication with tech support I went online and found how to uninstall it myself (it was 4 pages of instructions!!) If you don't remove it the correct way it will stop your browser from accessing the internet (according to many people on discussion boards I read)Tech support never got back to me even though they had my email address.
 rebates a joke also August 26, 2004
L.A. Opinions, Inc. (Los Angeles)
3 out of 4 found this review helpful
In addition to the problems with McAfee pop-ups (one of them seems to have no "close" option thereby requiring control/alt/delete command) and lenghly scans (no results are indicated)the rebate process is unclear, complicated and impossible to comply with. I bought a bundle of 8.0 and Firewall, took a few weeks to install and set up, and then was too late for the 15 day time limit on rebates. I'll uninstall and buy another product soon. Don't be fooled by the rebate offer and buy something customers like.
I'm a believer July 23, 2004
J Garrison
2 out of 7 found this review helpful
I was considering buying this Version 8. I have Version 7.0 and have had no problems. But where there is smoke there is fire. I wonder if it has to do with the new Windows Upgrade from Microsoft. I THINK I WILL PASS ON THIS ONE. THANKS FOR THE ADVICE CUSTOMERS.
McAfee -- "Security Software" from Hell May 22, 2004
7 out of 8 found this review helpful
McAfee reminds me of the 18th-century thieves who, when pursued by the crowd, would join the pursuers shouting "Stop Thief." McAfee sells you "security software" to deal with everything from popups to spyware, and then the program you install annoys you constantly with popups and advertisements for all the McAfee products you haven't yet purchased. If you complain about this to their customer service department, you get a boilerplate response, directions to go to their useless and endless list of FAQ's, and -- get this -- an invitation to use their "priority" phone support system, which costs $2.95 a minute. They are simply the worst, the bottom, the pits. If their practices were done by a normal (non-web) business, their CEO and middle management would probably all be in the penitentiary for deceptive and unethical merchandizing practices. AVOID MCAFEE PRODUCTS AS YOU WOULD AVOID THE PLAGUE. IF YOU ALLOW THEM ONTO YOUR HARD DISK, YOU WILL BE SORRY FOREVER AFTER.
Renewal hell May 16, 2004
4 out of 7 found this review helpful
Everything was Ok until I did my annual renewal. Or attempted to, anyway.The offer was $49.99, with a $20 "mail-in" rebate. I thought that was about the stupidest thing I ever heard of in my life. I mean, I renew electronically, download electronically, pay electronically, and then supposedly get a rebate through snail mail. But, I needed the virus protection, held my nose, and paid the money. I emailed McAfee customer support and told them my opinion. They responded to NOTHING that I said and merely noted that my email address was not registered with them as an account. This was strange, since I used that address to log in to their site. Despite having renewed and downloaded the new version, the software didn't know that I had renewed. I was constantly interrupted to be informed that I needed to register. When I tried to register, the registration didn't work because -- miracle of miracles -- my email address was already registered -- the same email address that their customer support had no record of. (...)
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