WinFax Pro 10.0

Nice touches abound; you can schedule a fax broadcast to multiple recipients, and set it to spool to two modems. WinFax Pro also can notify you of incoming faxes via a system-tray icon, cell telephone, or pager. If you need to turn an incoming fax into editable text, you can do it with its built-in OCR facility; although this is more of a "lite" version, and not quite as accurate as current standalone OCR packages.

There's a new Drag and Drop Depot icon on the desktop for quick dispatching of documents. A new high-quality photo option improves print quality at the cost of extending transmission times. If you're plagued by junk faxes, there's a new spam filter; although first you'll need to get a modem that supports Caller ID, and subscribe to the service with your phone company. When you buy a modem these days, often you'll get a "lite" fax program with it; if you only need to send/receive faxes occasionally, this is probably sufficient. However, if faxing is a key element of your work, you'll want something a bit better; something with a bit more power. WinFax Pro 10.0 more than fits the bill. --Roger Gann

Amazon.com Product Description
WinFax PRO's easy-to-use interface helps you integrate with your key business applications to simplify management of client and customer interactions. Version 10.0 lets you send and forward faxes via e-mail. When image clarity is vital, you also have the option of sending photo-quality faxes. For simplified project management, you can store incoming and outgoing faxes in the folders of your choice.

If you can find another program to meet your needs, try it.


The Weak Link in Symantec's Chain   July 29, 2001
Diego Banducci (San Francisco, CA United States)
20 out of 20 found this review helpful

I originally bought WinFax many years ago, and was perfectly happy with it up through version 9.0. Unfortunately, Symantec appears to have overreached itself with version 10.0. Other reviewers mention the potential conflicts with newer versions of Windows and Outlook 2000. As far as I can tell from reviewing FAQs at Symantec's support website, the problem is incompatibility with Outlook 2000, specifically relating to WinFax's promised ability to send faxes by e-mail. Like me, you might decide that you don't need that feature and skip installing it, but it still seems to trash the program itself. And, since WinFax automatically integrates with SystemWorks and other Symantec programs, it ends up trashing them as well. So what, you say, I'll just uninstall all of them and start over. Good luck! Symantec programs never full uninstall, so the problem's still there when you reinstall. I finally uninstalled WinFax and replaced it with a shareware program that costs [price], is simpler and more intuitive in its operation, and actually works. In summary, wait for version 11.


Big Problem Under Win 2000   April 13, 2001
14 out of 14 found this review helpful

WinFax Pro is NOT COMPATIBLE WITH WINDOWS 2000, according to my experience and that of many others. It crashes the computer when it attempts to install. Tech support is no help; Symantec either does not realize their software has a problem or will not admit it. (My system: Micron Millenia Max 1.2GHz, 256MB, Nvidia GeForce2 GTS, Aztech PCTel V.90 56K.)