Norton SystemWorks 2008 Standard Edition 11.0 | 
 enlarge | From: Symantec
Category: Software
List Price: $69.99
Buy New: $25.85
You Save: $44.14 (63%)
New (29) Used (2) from $25.85
Rating:  11 reviews
Sales Rank: 1211
Format: Cd-rom
Platforms: Windows Vista, Windows Xp Professional, Windows Xp Home Edition
Media: CD-ROM
Edition: Standard
Autographed: No
Memorabilia: No
Operating System: Windows XP Home Edition
Shipping Weight (lbs): 3
Dimensions (in): 7.5 x 5.3 x 1.4
MPN: 12813860
Model: 12813887
UPC: 037648615143
EAN: 0037648615211
ASIN: B000VQ8AM8
Release Date: November 1, 2007
Availability: Usually ships in 1-2 business days
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| Features:
| • | Blocks viruses and spyware automatically with advanced protection and enhanced performance | | • | Lets you enjoy your computer at its best, making sure it's clean, repaired, and running at top speed with the click of a button. | | • | Diagnoses and fixes computer problems. Also quickly and permanently removes unwanted Internet clutter, temporary files, and other private information. | | • | Allows you to easily see what software processes are running on your system and which ones are affecting the overall performance. | | • | Puts you in charge of your PC by controlling access to the Windows settings. Performs a physical examination of the hardware to determine its stability and capability. |
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| Editorial Reviews:
Product Description
Keeps your computer operating smoothly and protects it from online threats / Anti Virus / Anti Spyware / Comprehensive backup tools
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| Customer Reviews: Read 6 more reviews...
 Simple, if long, set-up July 29, 2008
GreenMoon (New Jersey, USA)
1 out of 1 found this review helpful
I bought this to replace a 2006 version of SystemWorks, which was a cheaper approach than renewing the license. The set-up took a little while (maybe 20 minutes) and required a few restarts, but really nothing I wasn't expecting.
One thing I want to stress is that I did NOT have to remove the old version. I have no idea why this wasn't required for me, as so many other people seemed to have to do an uninstall first.
The separate install for the Virus Protection was a little strange (why wouldn't I want it installed?) but, again, no issues with the process.
It's running now and seems fine. No performance hit or anything like that. All in all, it seems good.
 the worst ever May 21, 2008
William P. Coughlan (Yarmouth Port, MA United States)
2 out of 2 found this review helpful
I did read several of the reviews about this Norton product, BUT I have used Norton since the beginning with no problems. WELL... I am computer literate. I struggled with this ridiculous piece of junk for an hour. I had to go the the web site to get the total uninstall program and then go step by step, reboot by reboot. and then it still does not work right. Can you imagine such a piece of junk bearing your name on it and you call yourself a professional product? PLEASE do NOT BUY this edition. EVER. wait and maybe Norton will get back to releasing quality software that performs. Thanks for taking the time to read this. Bill
Worse than Bad, Actually April 14, 2008
Confederate (Bethesda, MD)
3 out of 3 found this review helpful
There are so many things wrong with Norton System Works that it's very
difficult to know where to begin. But here are three:
1) ACTIVATION: The most annoying. Companies resort to this because
otherwise people would be handing disks out to all their friends and
family. Norton's is particularly aggravating and chances are you'll end up talking to someone at Symantec. If you get the product, install it and don't think about upgrading your computer.
2) INSTABILITY: Decide you don't like it? Removing it requires a number of reboots and manual deletion of files and folders. You'll also have to go into the registry and remove the sloppy leftovers. Yuck.
3) RESOURCES: Taxes your system's resources. Instead of buying a suite, get a defragger, get a registry cleaner, and get them without the pesky activation. These things are designed by committee. My System Works didn't even recognize my Symantec anti-virus, and it's made by the same company. Imagine that!
If you MUST have a suite, System Mechanic is probably the best.
Great product - Can be a hassle to install April 3, 2008
Tom Coscia (St. Louis, MO)
2 out of 2 found this review helpful
2nd version I have used of this product. I like it and it works well. Can be a pain to install. I had to call customer service and they took control of my computer. Took them over an hour to install. Very efficient and friendly customer service.
Symantec a loser in my book March 19, 2008
Reviewer
2 out of 2 found this review helpful
For anyone considering buying the Symantec Norton SystemWorks product, I would advise them to consider these failures of the product and support.
In Feb. 2008, I contacted Symantec by chat because my Norton SystemWorks subscription had expired and a "subscription expired" alert was displaying every 30 seconds. When I chose Renew inside the product, as documented, the Live Update dialog was displayed instead of the Renewal Center panel. I waited for the chat through the 67 customers who were ahead of me. In the chat session, the technician could not make renewal work inside the product and eventually sent me a link to the Symantec site to renew, which I did. The product continued to display the subscription expired alert. The technician suggested a couple of options to stop the alert, which did not work. One of the options would have terminated the chat, which I told him when a message was displayed that indicated this. The technician was still in the process of trying to stop the alert messages when the chat connection was lost and the chat terminated. I was left with subscription alerts popping up every 30 seconds after I had resubscribed, and after rebooting.
When I resubscribed, I noticed that the "Subscription Service" date inside the product on the antivirus status screen was 5/9/2008 instead of one year later, 2/13/2009. From reading tech tips on the site, I determined that when I renewed, the system date was 5/9/2008. I corrected the system date, and the alert messages stopped.
But I still had this problem: How do I reset the Subscription Service date inside SystemWorks to the correct date (2/13/2009) so that it does not expire in May and I have to try to contact tech support again? After the chat which was disconnected, I submitted the question to tech support by e-mail. After several days had passed with no response, I confirmed that no Symantec mail had been blocked as spam, then resubmitted the question twice. Although e-mail response is committed to 96 hours, I have received no response 36 days after the original incident date.
I feel that this combination of failures of product, technical support by chat, and technical support by e-mail is noteworthy, even today when technical support routinely ranges from poor to abusive.
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