Norton AntiSpam 2004 | 
 enlarge | From: Symantec
Category: Software
List Price: $39.99
Buy New: $3.87
You Save: $36.12 (90%)
New (9) Used (3) from $2.99
Rating:  69 reviews
Sales Rank: 7037
Format: Cd-rom
Platforms: Windows Xp, Windows 95, Windows Me, Windows 2000, Windows 98, Unix, Linux, Macintosh, Windows Nt
Media: CD-ROM
Operating System: Linux
Shipping Weight (lbs): 0.3
Dimensions (in): 9.8 x 8 x 1.5
MPN: 10099566
Model: 10099566
UPC: 037648232425
EAN: 0037648232425
ASIN: B0000C8XYM
Availability: Usually ships in 1-2 business days
Shipping: Expedited shipping available
Condition: No Box Sealed Software with Book
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| Features:
| • | Filters unwanted email messages in any POP3-compliant email program | | • | Allowed List ensures that welcomed mail isn t flagged as spam | | • | Trusted Mode tags messages from those not on your Allowed List | | • | Blocked List classifies specific senders or Internet domains as spammers | | • | Integrates with Microsoft Outlook, Microsoft Outlook Express, and Eudora |
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| Editorial Reviews:
Product Description
Norton AntiSpam 2004 is a powerful mail-filtering system that stops those annoyig spam mails from using up valuable inbox space!
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| Customer Reviews: Read 64 more reviews...
 Installation nightmare February 22, 2005
richard (toronto)
5 out of 5 found this review helpful
I installed NAS with windows XP and it would not work.
After several e-mails and phone calls to their support desk in India they had me delete all my Norton programs (pc anywhere and Norton Antivirus) and run some patches and delete files and delete items in regedit.
Now I get a 3 different errors when I start my computer, I can't do microsoft windows updates and Antivirus and antispam do not work. The support is very slow to respond and don't seem to know what they are doing.
I will probably have to reformat my machine and start again
A waste of money, time and energy; crazy-making February 20, 2005
Ticked off and not taking it anymore!
5 out of 5 found this review helpful
Worked fine initially. Then it deteriorated. Took forever to enter a posting into Norton Antispam (to designate it as spam). Then inexplicably my e-mail on Outlook Express 6 got very buggy. Finally, I started getting duplicates, triplicates and quadruplicates of the same spam with minor variations, endlessly; and Norton Antispam began preceding the sender information in every incoming e-mail, including my professional listserv e-mails, with "[Norton Antispam]" (as shown here, in brackets). This resulted in my needing to delete the "[Norton Antispam"] when I replied to an e-mail posting. At one point I noticed that my listserv postings (professional group communications) had very sharply diminished in number. Ultimately, I found that Norton Antispam had-- apparently for my convenience-- segregated these into the Norton Antispam folder. There I found some 2,000 e-mails, all with "[Norton Antispam"] preceding the senders' addresses. Many of these were my professional listserv messages; others were the usual obnoxious scams and spams for which one purchases antispam software; however, when I tried to click on the button that tells Norton Antispam that "this is spam," I found it to be greyed out, and NONE OF THE MESSAGES COULD NOW BE DESIGNATED AS SPAM, apparently because they now had been funneled to me THROUGH Norton Antispam, like a gift. (I was, however, given the option to click on the button to indicate that "this is NOT spam.")
The wrestling with bugs in my system went on for hours and days, beginning with my internet service provider, going to Microsoft (where, for a fee, they helped somewhat), and continuing with Norton. Norton's customer support was execrable. On the final day of my efforts to get help, at one point I was on the phone for more than an hour, on hold. Support staff seemed befuddled, clueless, and ready to repeat what another support person had done that was useless, despite my protests. I was prepared to pay the nearly $30 they asked for their "help," but balked when the last technician was ready to charge me an additional nearly $70 because, supposedly, a virus had gotten into my e-mail. I wasn't convinced; very recently Norton Antivirus had scanned my computer and found no viruses. I had to ask to speak to a supervisor because she refused to take "no" for an answer to this billing. Norton's other products have so far worked well for me, incidentally.
Finally, I disabled the Norton Antispam and deleted all messages with the "[Norton Antispam]" imprimatur. This has apparently solved problems for now, and I just "block sender" on the spam.
Slow and Not Very Effective January 23, 2005
Bryan K. Jones (San Diego, California)
3 out of 3 found this review helpful
It takes far too long for the program to block an email that you just received. It is not that accurate. I would not use it if if was free.
Unbelievable That They Even Ship It October 4, 2004
HumanJHawkins (Hood River, OR)
10 out of 11 found this review helpful
I can't even believe Symantec would ship this in the condition it is in. Further, if it is so important to them to have some kind of antispam software in their suite, I can't believe they haven't put lots of resources into fixing it via their live update feature.
Summary of the problems:
It doesn't work... It's not catching spam.
When you select a spam e-mail that it missed and tell it "this is spam" to train it, it is horribly slow... It just took an hour to process the 300 spams I received over the weekend.. This is on a 2.2 GHz machine, and task manager shows that CPU is the bottleneck... 100% CPU utilization for about an hour.
It is not correctly integrated with Outlook. Whenever it processes a message, it triggers Outlook to think it is a virus accessing your address list. The best you can do is to tell Outlook to let it have access for 10 minutes at a time. In other words, if you get more than about 30 spam messages, you actually have to wait around and do a three step process every 10 minutes to get it to keep processing!
NOTE: SpamBully and other products do not do this, so this is NOT an Outlook problem. It is a problem with the way that Norton Antispam talks to Outlook.
In short, a horribly flawed product that should not be shipping until these issues are fixed.
DO NOT Buy This Crappy Software!! October 4, 2004
gsp473 (Georgia)
3 out of 3 found this review helpful
There is a huge bug in this software and it will not work with Outlook. The Anti-Spam toolbar causes Outlook to shut down and an error message pops up. This happens every time you start Outlook for the first time of the day with a new user. The folks at Symantec have known about the bug for well over a year but refuse to fix it. They blame Outlook, but they are the ones who designed this software to (not) work with Outlook. This company obviously does not care about its customers and their problems. Next time I will buy McAfee or something and stay far away from this company.
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