E-Business In a Box-3 Month Subscription

Your package includes a shopping cart system to make your products available to your customers, and a merchant account for credit card transactions, including processing and authorizing. Conducted in C I Host's secured environment, this enables you to accept Visa, MasterCard, and American Express cards. The custom-designed administration area for your shopping system allows you to quickly and easily add, modify, and delete products from your catalog. You can add marketing promotions and featured products to your storefront within minutes, and a customized information request form allows for user inquiries such as order status.

Our main problem, we later found out, is the turnover rate of the employees at CI Host. Our original web designer that we met left CI Host and for some reason our account was put in the "done" pile. Nearly everyone we talked to would be gone within the month so our complaints never got addressed properly. Once we finally got someone to listen to us and try to address our problems, our lawyer sent them a letter at our request to cover our butts to indicate that they were not fulfilling their contract. At that point, all work stopped dead in its tracks and our web site sat there for the last 5 months of our original 12 month hosting contract.

To top it off, when the year contract was up, they sent us a renewal e-mail which I replied to stating that we were not renewing with them. They took $300 out of our checking account anyway and we are currently trying to get that money back.


Something's Fishy Here...   March 27, 2004
Note how all of the 5-Star evaluations were all posted between November 23-25. Looks like the company has posted its own raving reviews about its product.


CI Host did not fulfill their contract with our Company   November 18, 2003
7 out of 7 found this review helpful

Our saga is long and drawn out. We purchased "E-Business in a Box" on 4-19-02 and were supposed to be up and running in 7 to 10 days. Our store finally became functional on 9-12-02 although there had not been any customization of the store as their sales information stated was to be provided. The entire store was an out-of-the-box, here-ya-go, you-figure-it-out setup.

Our main problem, we later found out, is the turnover rate of the employees at CI Host. Our original web designer that we met left CI Host and for some reason our account was put in the "done" pile. Nearly everyone we talked to would be gone within the month so our complaints never got addressed properly. Once we finally got someone to listen to us and try to address our problems, our lawyer sent them a letter at our request to cover our butts to indicate that they were not fulfilling their contract. At that point, all work stopped dead in it's tracks and our web site sat there for the last 5 months of our original 12 month hosting contract.

To top it off, when the year contract was up, they sent us a renewal e-mail which I replied to stating that we were not renewing with them. They took $300 out of our checking account anyway and we are currently trying to get that money back.


E-business in a box = EZ way to get my store online.   June 4, 2003
0 out of 2 found this review helpful

Thank goodness for this product! I have been struggling to get my business online for the past 3 years. It was just a mess of merchant accounts, ssl, shopping carts...blah blah...it took too much time! E-Business in a box had my store up and running in no time, and I don't know a thing about HTML! Thank you e-business in a box!