Flow in the Office: Implementing and Sustaining Lean Improvements | 
 enlarge | Author: Carlos Venegas
Publisher: Productivity Press
Category: Book
List Price: $35.00
Buy New: $28.00
You Save: $7.00 (20%)
New (17) Used (6) from $28.00
Rating:  3 reviews
Sales Rank: 280058
Media: Paperback
Pages: 144
Number Of Items: 1
Shipping Weight (lbs): 0.3
Dimensions (in): 9.8 x 6.9 x 0.4
ISBN: 1563273616
Dewey Decimal Number: 651.3
EAN: 9781563273612
ASIN: 1563273616
Publication Date: October 31, 2007
Shipping: Eligible for Super Saver Shipping
Availability: Usually ships in 24 hours
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Product Description
For many years, Lean initiatives have generated staggering improvements on the shop floor. Currently, however, many managers and business leaders now want these Lean benefits incorporated into non-traditional environments such as service and transactions. This book shows you how to practically translate and transition Lean manufacturing principles into the office.
In Flow in the Office, Carlos Venegas confirms that the competitive advantage will go to those who manage information and knowledge most effectively and efficiently. It is not enough to be a Lean manufacturer - you need to be a Lean business, and that includes your back office, your front office, and your corner office.
This book will teach you how to:
Bring the best of Lean into all of your office activities.
Leverage the assets that you already have - honing them and bringing them to bear in support of your business strategy.
Conduct an office kaizen event where office automation is a key component.
The author has translated the language of Lean manufacturing into the language of Lean office flow, bringing bits, bytes, and conversations into the concrete world of process improvement.
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| Customer Reviews:
A complete and comprehensive guide to improving working conditions and in turn, the mental conditions of employees June 15, 2008
Midwest Book Review (Oregon, WI USA)
Nothing is more soul crushing than being crammed into a small tiny area to work for eight hours. "Flow in the Office: Implementing and Sustaining Lean Improvements" is a complete and comprehensive guide to improving working conditions and in turn, the mental conditions of employees leading them to be happier, more alert, and most importantly, more productive each day. Focusing on the concepts of 'Lean' and 'Kaizen', "Flow in the Office: Implementing and Sustaining Lean Improvements" is top pick for anyone looking to make their office a better place in more ways than one - highly recommended for community library business collections.
LET IT FLOW... March 15, 2008
Gevin Booth (Seattle)
FINALLY...a book that explains the LEAN philosophy in the work-place in terms that everyone can understand. LEAN facilitator, Carlos Venegas, has produced a veritable guide for setting up LEAN-based programs in the workspace and keeping them vibrant and viable. This is not a glory piece, mind you. The obstacles to sustaining the LEAN method in the work-place are clearly outlined, but Venegas offers solutions to overcome the inherent obstacles facing a company or institution that attempts to change their ways for the better. As Venegas so eloquently points out, "Resistance to change, to some extent, is woven into the human psyche. People may resist change because of fear, uncertainty, skepticism, and insecurity...However, when people realize that they have a significant role to play in making the change happen, and that ultimately, they stand to gain, they begin to accept change." BUY THIS BOOK!
Excellent Lean Addition to your Library January 11, 2008
Stacey Martin
2 out of 2 found this review helpful
There aren't many good books that show you how to practially implement lean in the office. Most are based on theories, or just tell you the principles are the same. They are of course, but this book is very useful especially if you are trying to convince reluctant people. Both lean leaders, facilitators, and those trying to learn about lean can learn from this excellent resource. Looking forward to more work by this author.
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